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In Telecommuting, Professional Sales Obtain More Efficiency in Customer Operations

1732 0 2020-04-24
“We are working from home and it’s not in a hurry.” That’s the most frequent response from our customer which makes our sales team anxious and frustrated since they returned to work.The sales teams, who used to be face-to-face sales, are now starting to follow up and communicate with customers remotely. Under this background, how can sales personnel communicate with customers remotely to realize the continuous operation of the project?



Challenge: fragmented data, chaotic management of document

The on-going communication has led to the continuous revision of the project, especially under the remote office environment. People cannot recognize which version of the documents is the latest one when they share documents over and over via QQ, WeChat, and other IM devices.
Therefore, AnyShare emerged to help customers operate without any barriers. The sales manager classifies and manages the customer database according to their requirements, and configure the corresponding permissions for the team members to collaborate based on specific projects. Besides, the content of the database is updated real-time, and will be automatically synchronized, and the team member can access the latest information anytime, anywhere.

The sales work, such as pre-sales demand collection, pre-sales planning, after-sales implementation, relevant case marketing after the project is completed, etc., are integrated with each other. It is required to share all the information. The whole project can be damaged if any part of the work is not synchronized, which will ruin the company’s reputation and fail the project.
With the unified content management platform provided by AnyShare, not only can the sales manager view all the data, coordinate the resource allocation, and improve the collaboration efficiency, but also manage the data during the continuous operation of the project. Thus, rich digital assets have been retained.

AnyShare can manage the whole process smoothly including feature collection, project implementation, and the entire sales project. AnyShare can not only improves the collaboration efficiency, but also realize the accumulation of enterprise digital assets, which will contribute to the continued operation of subsequent customers.
 

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